Our clients
The customer comes first! We are only successful if our customer is successful, so we are doing our best to enable it.
Velexfarm builds partnerships. Through an interactive relationship, we are able to learn more about the needs of our clients, to offer them the best solutions, exchange tips that will help us to become better, and to work, create, and improve our relationship together towards health!
We insist on quality. We also set challenges to each other which drive us to improve the quality of work and make achievements. We are aware that business growth is generated through good practice, honesty, transparency, and accountability. It doesn’t matter to us where a client is located and how far it is from the distribution center. We have created a business model which provides everyone with equal access to quality pharmaceutical products, whether through direct sale, by a phone call or via the B2B portal.
When it comes to safety and quality management, it is confirmed by ISO 9001:2015 standard certification. We take these standards seriously. They serve as a guarantee of our constant effort to enhance responsibility and the awareness of employees that greater customer loyalty is only possible through more efficient and innovative work, as well as by better identification and traceability of products and services. Owing to such business guidelines, we succeeded to score significant sales results in the previous period.
We treat our customers, clients, partners and colleagues with dignity and respect. Diversity builds strength in our team. We are most productive when we are respected by our colleagues, and thus encouraged to contribute even more in line with our abilities, knowledge and skills.
Such an approach has been recognized as the ‘right thing’ by over 550 clients with more than 1,800 delivery points.